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Case Studies

Work that speaks for itself

Real results from real clients. Explore how we’ve helped regulated digital platforms scale their CX operations, reduce incidents, and maintain compliance.

OUR APPROACH

Measured outcomes from
client operations

See how Toeshee helps regulated digital platforms improve response times, service levels, and operational performance across critical support workflows.

VP of Operations, CryptoFlow Exchange 3

CryptoFlow’s 10x growth created withdrawal delays, KYC backlogs, and retention pressure. Toeshee deployed 40 agents in 3 weeks and cut first response from 48h to under 90s.
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Scaling CX operations for a top-10 crypto exchange

CryptoFlow’s 10x growth created withdrawal delays, KYC backlogs, and retention pressure. Toeshee deployed 40 agents in 3 weeks and cut first response from 48h to under 90s.
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Reducing resolution time for a crypto payment processor

Operational support for BitPay across onboarding, verification, and customer response workflows.
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Reducing resolution time for a crypto payment processor

Operational support for BitPay across onboarding, verification, and customer response workflows.
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VP of Operations, CryptoFlow Exchange 3

CryptoFlow’s 10x growth created withdrawal delays, KYC backlogs, and retention pressure. Toeshee deployed 40 agents in 3 weeks and cut first response from 48h to under 90s.
Read more
Load More

Ready to be our next
success story?

We work across any regulated digital environment. If your platform handles user data, transactions, or compliance obligations, we can help you scale operations without losing quality.

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